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sunderland

 
Languages - how to translate this site

language pointLanguage Point is Sunderland's Interpretation and Translation Service. Run by the City Council, it is based at its Social Services Directorate.

Its objective is to provide a high-quality, impartial and professional language support to organisations and agencies who have clients with limited command of English language. By doing so Language Point facilitates the clients' equal access to public services.

Interpretation and translation services are delivered by a pool of sessional workforce. All staff undergo a strict selection procedure and are trained to work effectively in a wide range of public sector organisations. Their development is continuous and needs-based. Professionals are encouraged to take part in the identification, design and delivery of training modules.

Language Point require a simple and user-friendly procedure to be followed when booking an interpreter or a translator. A charge will be made for this service.

Interpreting Request Form (10364kb)

Multiple Interpreting Request Form (371kb)

Monitoring of Interpreting Services (370kb)

Translation Request Form (374kb)

Monitoring of Translation Services (372kb)

For any additional information, comments or feedback you can contact the Co-ordinator of Language Point :-

Language Point
Social Services
Cassaton House
43-49 Fawcett Street
Sunderland 
SR1 1RR

Telephone: 0191 5661750
Fax:  0191 5661751
e-mail languagepoint@ssd.sunderland.gov.uk


This website has been technically designed to be W3C friendly and as highly accessible as possible. The code used complies with WAI standards. Many "badges" can be found on web sites to indicate level of accessibility. Our site uses the WAI guidelines as this is the worldwide agreed standard from which all other credible standards are created.

For more information on this subject visit. http://en.wikipedia.org and http://www.w3.org/WAI


Accessibility and web browsers
The internet and PC's have their own set of problems for those needing to access information but who need some form of assistive technology. Different screens, operating systems, screen resolutions and more all combine to create problems unique to PC users.

Many of the accessibility standards used in traditional print simply do not apply or translate well onto the web.

Internet Explorer is the most commonly used web browse today. It has many accessibility features built in to help you browse the web with ease.

http://www.microsoft.com/enable/products/ie6/default.aspx


Language
Were possible this site will function with a high level of accuracy with online translation services such as Babelfish.

Google offer an online service at http://www.google.com/language


Free Screenreader
The site can be read through speaking software systems such as Jaws and Wemedia. A basic and free to download talking programme is available from www.readplease.com and www.dyslexia.com


Braille Keyboards
Braille keyboards exist to assist blind users with understanding text on a screen. For more information go to http://en.wikipedia.org/wiki/Braille_display


© 2008 Sunderland City Council Published : 2/03/2006 Accessibility & Terms Contact email